Frequently Asked Questions
Everything you need to know about your DORSAL gear and orders.
What is the typical shipping time for DORSAL equipment?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
Does DORSAL offer a warranty on high-performance gear?
Yes, all DORSAL products come with a one-year limited warranty against manufacturing defects to ensure you can compete with confidence.
Can I return an item if it doesn't fit correctly?
We offer a 30-day hassle-free return policy. Items must be in original, unused condition with tags attached to qualify for a full refund or exchange.
How do I care for my technical apparel and sports gear?
To maintain the integrity of technical fabrics, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using fabric softeners or bleach.
Are DORSAL products suitable for professional athletes?
Absolutely. Our gear is engineered using pro-grade materials and tested by elite athletes to ensure it meets the rigorous demands of competitive sports.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.